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Dell Services NPI Planning Sr. Manager in Arkansas

Services NPI Planning Sr. Manager

Location: Remote - TX

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.

Join us to do the best work of your career and make a profound social impact as a Services NPI Planning Sr. Manager​ on our NPI Planning team.

What you’ll achieve

You will manage all global day to day activities within New Products Planning. They are responsible for these objectives, People Development, Leadership, our Customer Experience and Global NPI Financials. You will also be engaged with global, regional leadership & their teams on process alignments, documentation, and implementing new & sustaining process flows throughout Dell Technologies Services for NPI Planning.

You will:

  • Lead and provide guidance on forecast accuracy while balancing CE and Financial goals

  • Be responsible for meeting global financial goals which requires financial acumen across all regions

  • Ensure global seed stock meets the criteria against Country Sell To Lists (CSTL) guidelines for accuracy to ensure external and internal customers are supported

  • Lead dialogue with Planning & Procurement teams to ensure material deliveries are in line with program launch dates

  • Interlock with Services cross functional teams on service readiness for program releases

  • Review New, Unique, Different & Difficult (NUDD’s) programs with Service stakeholders and identifies incremental cost to the Supply Chain

  • Oversee discrepancies found within the product hierarchy relationship from part to platform and drives back upstream to core teams

  • Lead advanced data analytics in partnership with our Data Science teams, which is used to drive upstream complexity opportunities with Serviceability Eng., WWSPM’s & PG

  • Provide guidance and drives strategies on new forecasting techniques

  • Lead projects which drive reductions in spend and improve customer experience within the product life cycle

  • Oversee continuous improvements in tools used to forecast NPI and ensures planning requirements align with the vision for digitization transformation

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Minimum Education Requirement: Master’s degree in Supply Chain, Business Administration, Finance, or related field of study

  • Alternate Minimum Requirements: Will accept a Bachelor’s degree plus 10 years of experience in lieu of a Master’s degree

  • Minimum Experience Requirement: 5 years of experience in Supply Chain & Project Management with MBA

  • Alternate Occupation(s) Acceptable: Will accept 15+ years of experience in Supply Chain & Project Management

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .