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Dell SRE Engineer (Connectivity/IoT) in Arkansas

SRE Engineer

Dell Digital is transforming our workforce to be product aligned and in doing so will enable new business capabilities at a faster rate, increase in the quality, stability, and security of our software ecosystems and reduce the cost of software delivery. Our Digital IT Connectivity team provides secure connection and support for Dell’s remote teams. The Connectivity/IoT provides 24x7 availability of always-on secure connectivity. It is a secure, IP-based, distributed connectivity solution that offers Remote Takeover and Diagnostics, Telemetry and Event Management, Software Distribution, and Remote Scripting & Provisioning.

Join us as an SRE Engineer on Digital IT Engineering team in Austin, TX (or Remote-US)to do the best work of your career and make a profound social impact.

What you’ll achieve

Connectivity/IoT is an asynchronous messaging system in which all communications are initiated from the customer side. With over 60K customers globally, we make a difference by managing critical customer infrastructure in near real time and without physical presence in data centers. As a Lead SRE Engineer, you will drive focused initiatives that improve operational efficiency and scalability of the platform and applications.

You will:

  • Operate & maintain high availability of software for multiple products running in a multi-region private cloud and data center environments

  • Provide full-stack diagnostics and determine root cause of internal problems; analyze operational performance to deliver improvements in critical maintenance related metrics & KPIs

  • Build tools and automation that eliminate work and reduce time it takes to resolve an issue

  • Setup and maintain cloud/non-cloud operations automation & tooling to monitor & maintain enterprise applications

  • Understand modern software security and secure software systems with DELL enterprise infrastructure

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Knowledge of Linux OS, Networking, Load balancers, DNS, and TCP/IP

  • Experience in handling production outages and root cause analysis, hands-on operational experience in a high-volume or critical production service environment

  • Experience with Secure protocols like TLS and Vulnerability Management tools (Checkmarx, Blackduck, Qualys, Kenna, Whitehat)

  • Ability to create tools for infrastructure (IaaS and PaaS) management and automation

  • Knowledge of DevOps engineering practices, CI/CD toolsets (e.g. Jenkins, GitLab, Sonarqube, etc)

  • Ability to operate in environments subject to regulatory, compliance and risk-based security requirements

  • Comfortable with diverse technical problem sets across the tech stack

Desired Requirements:

Bachelor's Degree

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: TBD

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here ( .