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Dell Analyst, VMware Sales Support Team in Bayan Lepas, Malaysia

Analyst, VMware Sales Support Team

Competitive salary

Malaysia

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Analyst, VMware Sales Support Team on our S&P Sales Operations team in Malaysia.

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Key Responsibilities

  • Meet and exceed SLAs in providing support to the sales team, route agnostic, for VMware software licensing products

  • Gather all proper information necessary and create a quote for customers

  • Customer number

  • ORAN

  • Quote from VMware

  • Work with Disty on SKU creation.

  • Support sales on Deal Registration process

  • Manage operational processes for VMware Renewals within APJ

  • Maintain good business relationships with all sales teams

Essential Requirements

  • ·Excellent communication skills and the ability to multitask·Uses judgment to balance multiple priorities ·Must be customer-focused·Problem solving and computer literacy·Data entry skills·Completes work in accordance with accepted practices·Establishes approaches for completing assignments·Independently gathers information ·Ability to work closely and forge relationships interdepartmentally and with vendors·Effectively prioritizes multiple demands and shifting priorities while ensuring customer needs are met·Exhibits effective team behavior

Desirable Requirements

  • ·Typically requires 2+ years of related experience without related degree·Undergraduate degree preferred ·Fluent English (Written and Verbal)·Knowledge of Portuguese would be a plus·Strong organizational and planning skills·Strong verbal and written communication skills

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.

Closing date:

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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