Dell Manager 1, Services Project/Program Management in Panama City, Panama
Infrastructure Delivery Services – Project Management Manager 1
Infrastructure Delivery Services (IDS) is a mature business residing inside of the Support & Deployment Services (SDS) and is responsible for delivering onsite & remote deployment mid-range and low-range storage solutions for our customers. The organization is functionally comprised of project managers, technical resources (solution architects & engineers), and team that provides direct support to the front line team. We are searching for the right person to lead a new project support teams in Panama to support the IDS Americas business; approximately 15 team members and made up of both regular and contract employees. The ideal candidate embodies Dell’s Culture Code and has a passion for building dynamic teams that achieve exemplary results.
Hire, train, and coach team members; maintain pipeline of talented resources to meet growing needs of IDS business
Provide thought leadership and expertise on internal process optimization and alignment efforts
Drive accountability and continuous improvement through the use of metrics and regular reviews with key stakeholders
Knowledge & Skills
Strong ability to lead, motivate, and direct multiple workgroups
Possess a passion for coaching and developing team members
Strong understanding of project management practices and methodologies
Experience working in a matrixed environment
Strong problem solving skills
Strong communication skills – English and Spanish required, Portuguese desirable
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you’ve got what it takes to provide world-class tech support in a complex information infrastructure environment, this is your opportunity to develop with Dell.
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