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Dell Renewals Account Manager in Singapore, Singapore

Renewals Account Manager

At Dell Technologies, we create products and services that change the game for good. We’re always innovating, always improving and always moving forward. We like to think our customers will be with us for life. That’s where our Renewals team comes in. Implementing and managing contract renewal initiatives, they make sure renewals of our relationships go smoothly. They get things done on time, every time. Striving to retain every customer, they protect our contract revenue stream. And they make sure customers appreciate valuable upgrades and add-ons.

Join us to do the best work of your career and make a profound social impact as a Renewals Account Manager on our Inside Sales - Renewals team in Singapore.

What you’ll achieve

Renewals Sales are responsible for the performance of all sales activities related to their assigned accounts or territories with the ultimate mission of driving revenue and growth around Dell Technologies’ core businesses.

You will:

  • Build and execute an account or territory plan for each assigned account or territory to maximize revenue and ability to deliver a compelling Dell Technologies’ maintenance renewal value proposition

  • Collaborate with account team members in assigned account territory by providing strategic direction/input and following-up on open items

  • Develop and maintain strong field and cross-functional relationships internally to help drive account success

  • Maintains contact with assigned customers to ensure customer satisfaction, issue resolution and Dell Technologies’ footprint expansion

  • Successfully utilize CRM tools to update forecast, activity and contact information on all open opportunities

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Highly developed communication skills (both written and oral) with the ability to influence others to achieve results

  • Demonstrated negotiation skills

  • Proven organizational and problem-solving skills

  • Strong interpersonal skills that allows individual to work successfully with their team

Desirable Requirements

  • Bachelor’s Degree or equivalent

  • 3 years of sales skills in high-tech, B2B service environment

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 22 Feb 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .